News & Relevant Developments

On June 26th, the European Commission launched the C-SIG, guidelines for standardisation to help business users save money and get the most out of cloud computing services. 

Cloud Service Level Agreements (Cloud SLAs) form an important component of the contractual relationship between a cloud service customer and a cloud service provider of a cloud service. Given the global nature of the cloud, SLAs usually span many jurisdictions, with often varying applicable legal requirements, in particular with respect to the protection of the personal data hosted in the cloud service. Furthermore different cloud services and deployment models will require different approaches to SLAs, adding to the complexity of SLAs. Finally, SLA terminology today often differs from one cloud service provider to another, making it difficult for cloud service customers to compare cloud services. For the avoidance of doubt, this document does not address consumers as 
being cloud service customers.
Standardising aspects of SLAs improves the clarity and increases the understanding of SLAs for cloud services in the market, in particular by highlighting and providing information on the concepts usually covered by SLAs. 
In that context, under the second key action, the Cloud Computing Strategy calls for the development of standardisation guidelines for cloud computing service level agreements for contracts between cloud service providers and cloud service customers (not being consumers). In February 2013 the European Commission, DG CONNECT set up the Cloud Select Industry Group – Subgroup on Service Level Agreement (C-SIG-SLA) to work on this aspects. The C-SIG SLA subgroup, an industry group facilitated by the European Commission DG Connect, has prepared this document to provide a set of SLA standardisation guidelines for cloud service providers and professional cloud service customers, while ensuring the specific needs of the European cloud market and industry are 
taken into account.

More information and the C-SIG can be downloaded on the DG-CONNECT website

 (original from website, by Nick Boucart, Sirris)

In my work with software entrepreneurs, I often get questions about outsourcing software product development. In many cases, these questions come from non-technical, or non-software founders. I call this type of founders "business founders". (as opposed to technical founders, that come from a technological background). My take: add a technical co-founder or CTO to your team or your startup has a serious handicap.

Most business founders have a pretty good feeling with the market: their ideas sprout from observing real business problems. Business founders are often capable of estimating and testing if there is a market for their proposed software. What they lack however, is knowledge about how to translate their idea into working software. The most logical thing to do then, as a business founder, is to outsource your software product development to a 3rd party, or isn't it? Here are six reasons why:

(continue reading

woensdag, 10 september 2014 00:00

Legal Aspects of Cloud Computing

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(From, by the Nebucom team)

The legal and regulatory landscape around cloud computing is by no means static. Cloud computing that employsa hybrid, community or public cloud model "creates new dynamics in the relationship between an organization and its information, involving the presence of a third party: the cloud provider. This leads to new challenges in understanding how laws apply to a wide variety of information management scenarios and to the different parties under these various scenarios.

Regardless of which computing model you use, cloud or otherwise, you will need to consider the legal issues, specifically those around any data you might collect, store and process. There will likely be national, European or international laws you will need to consider to ensure you are in legal compliance.


Read more about this event at :


woensdag, 10 september 2014 00:00

Saas, Made in Belgium

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You are a Belgian software company, already offering your software as a SaaS. Or you're still wondering if SaaS can mean anyting for your software offering? This event by NebuCom will give you the main challenges and opportunities faced by Belgian software companies transitioning to SaaS. Some lessons learned and recommendations will give you insights for your own business.

The event features two keynote presentations given by 2 prestigious companies: IDC, the market research, analysis and advisory firm specializing in information technology and WooRank, a Belgian SaaS company, #1 Online Marketing Software for Small Businesses. The keynote presentations are followed by 2 sessions presenting Belgian business cases of SaaS transitions and an overview of key recommendations for Belgian software builders.

Keynote Presentations
How IDC see the market for SaaS developing? – Martin Caning, Group Vice President, European Consulting IDC
Starting a SaaS: behind the scene – Learn about the tools to speed up the process, the methodology to segment your market & the processes to acquire and retain customers – Jean Derély – Founder at WooRank

Belgian Business Cases Several selected business cases of Belgian software companies.

Key Recommendations for Software Builders The Nebucom partners will share their experience and provide key recommendations for Belgian Software builders whether or not already in SaaS.

Networking drink

Date & location

Date: 30 september 2014: from 2 pm to 5 pm, followed by a networking drink

Location: Diamant Building, Bd A. Reyers 80, 1030 Brussels
Participation fee

100 EUR (excluding VAT) 50 EUR (excluding VAT) for members of LSEC, Agoria or Sirris Attention: the number of participants is limited.

woensdag, 10 september 2014 00:00

The Inconvenient Truth About SaaS Hockey Stick Growth

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(from, by Nick Boucart & Nebucom team)

Running a SaaS business is a numbers game. Small changes in key figures like Churn or Customer Acquisition Costs (CAC) can have a serious impact on your cash flow. And while we are at it, hockey stick growth requires deep pockets of cash. In this post, we'll run you through some simulations to illustrate how.

Often times, you'll read about how SaaS companies are able to grow fast and furious. Hockey stick growth anyone? What is less known, is that, in order to grow so aggressively, SaaS companies need to dig a deep hole first. Recovery, and the proverbial hockey stick, comes months, often times years later. Check out The Pay Later Cash Flow model for more details.
A few metrics that matter



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